Customer care

Contact us

Questions about an order, sizing or a return? We're here to help.

Send us a message

Reach us

Our customer care team replies within 1 business day, excluding public holidays.

Email

info@uvolox.com

Call us

+1 (800) 988-6914

Postal address

Atlanta, GA 30312 USA

Before you write

Quick answers

  • Where is my order?

    Orders ship within 1–2 business days and arrive in 3–6 business days. Your tracking link is in your shipping confirmation email. See Shipping & Delivery.

  • Returns & exchanges

    You have 30 days from delivery to return unworn items with tags attached. Email us your order number to start. See Returns & Exchanges.

  • Sizing help

    Not sure between two sizes? Send us your height, weight and usual size, and we'll recommend the best fit for the piece you're looking at.

Still have a question? Browse our FAQs or send us a message above — our customer care team replies within one business day.